Integrated Management Systems
At Ideh Tadbir Maham, continuous improvement is achieved through the active participation of all organizational levels including senior management, managers, and employees as well as a strong focus on meeting the needs and expectations of our clients.
Our integrated management systems are centered on enhancing employee engagement, excellence in service delivery, improved customer satisfaction, and strengthening financial performance.
Integrated Management Systems Policy
In pursuit of the satisfaction of all stakeholders, the company has identified the following key principles as its top organizational goals:
- Commitment to ethics
- Respectful treatment of all employees especially experts and specialists as the company’s knowledge assets, with a strong focus on enhancing their capabilities, competencies, and continuous improvement of their technical knowledge and skills
- Promoting a culture of collaboration and participation across all staff, and leveraging ideas at every organizational level
- Developing management systems and systemic mechanisms to optimize knowledge sharing and facilitate internal and external communication
- Utilizing up-to-date methods and technologies in service delivery
- Expanding risk assessment and management in both executing and modifying organizational processes
- Ensuring client satisfaction as the ultimate beneficiaries of our work
- Fully addressing client interests, requirements, and expectations through expert analysis and consultation
- Commitment to creating and maintaining a safe and reassuring work environment, fully complying with national and regional laws and regulations
- Upholding environmental considerations and optimizing the use of resources and energy, in alignment with national and regional environmental regulations